Terms Of Service
1. Introduction
Welcome to HK JUKZOENG LIMITED! These Terms of Service ("Terms") govern your use of our website, mobile applications, and the purchase of our products, including Co-ords, Dresses, Shorts, Skirts, Swimwear & Beachwear, and Tops. By using our services and making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Product Purchase
2.1 Order Placement
When you place an order for our products, you are making an offer to purchase. We will confirm the acceptance of your order via email. All orders are subject to availability. In the event that a product is out of stock or unavailable, we reserve the right to cancel your order and issue a refund.
2.2 Pricing and Payment
Prices for our products are displayed on our website and are subject to change without prior notice. You are responsible for paying the full purchase price, including any applicable taxes, shipping, and handling fees. We accept various payment methods, including PayPal and other major credit/debit cards. By providing payment information, you represent that you have the legal right to use the payment method and authorize us to charge the specified amount for your purchases.
3. Refund Policy
3.1 14 - Day No - Questions - Asked Refund
We offer a 14 - day no - questions - asked refund policy. If you are not satisfied with your purchase, you may initiate a return within 14 days from the date of receipt of the product. To be eligible for a refund, the product must be returned in its original condition, with all tags attached, and in the original packaging.
3.2 Refund Processing Time
Once we receive the returned product and verify its condition, we will process your refund within 14 days. The refund will be credited back to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to post the refund to your account.
3.3 Return Shipping Costs
You are responsible for covering the cost of return shipping. We recommend using a trackable shipping method and obtaining proof of postage, as we will not be liable for lost or damaged returns.
3.4 PayPal Refunds
If you paid for your purchase using PayPal, the refund processing time may be longer. In general, it will take at least 14 days for the refund to be processed through PayPal. However, in some regions, due to local laws and PayPal's requirements, the refund process may take up to 30 days.
4. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
5. User Responsibilities
You agree to use our services in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You may not use our services for any illegal, fraudulent, or unauthorized purposes, including but not limited to spamming, hacking, or transmitting malicious software.
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, product images, and software, is the property of HK JUKZOENG LIMITED or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, in no event shall HK JUKZOENG LIMITED or its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services or products, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of or in connection with these Terms shall not exceed the amount you paid for the product or service that is the subject of the claim.
8. Termination
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for any reason, including but not limited to a violation of these Terms. Upon termination, your right to use our services will immediately cease, and you are responsible for deleting any downloaded or stored content related to our services.
9. Changes to the Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated Terms on our website or sending you an email. Your continued use of our services after the changes become effective indicates your acceptance of the updated Terms.
10. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected].
HK JUKZOENG LIMITED
2025/05/11